Job Reference:
OPS1024001
Application deadline:
25/11/2024
Job Description
Role purpose
The Despatch Coordinator is responsible for the day-to-day safe and efficient operations of the Dispatch area.
The day-to-day operation will typically involve receiving & booking in finished goods, kitting orders for production and ensuring that products are dispatched with the appropriate carrier and documentation.
Key accountabilities
- Working to Standard Operational Procedures.
- Working proactively with the Team Leaders and Supervisor.
- Tracking the progress of the batches in production - highlighting delays and issues.
- Organising work to enable optimum productivity and to ensure tight deadlines are met.
- Managing various processes within the department to remedy production issues, delays and inefficiencies.
- Liaising with other departments and stakeholders in order to achieve the departmental goals and objectives.
- Keeping the department supplied with tools and packaging materials by placing purchase orders with a supplier.
- Stock taking and ensuring that physical stock corresponds with virtual records.
- Delivering high quality outputs.
- Responsible for ensuring all Health and Safety standards are met.
- Takes ownership for ensuring all housekeeping duties are met.
- Team player – works as part of team to deliver results, sets high standards for self and leads/influences by example.
- Effective communications at all levels.
- Accurately allocate finished materials to customer orders.
- Dispatch all customer orders, ensuring all documentation has been completed and sent to the customer.
- Live and breathe workplace organisation ensuring the Goods in, & Dispatch area is always customer ready and work closely with the team on ongoing improvement projects.
- Ensure all hides are stored in a safe manner & maintain accurate stock levels.
- Participate in organising, stock check – ensuring all stock is accurately labelled & counted.
- Organising work to enable optimum productivity and to ensure tight deadlines are met.
- Liaising with other departments and stakeholders in order to achieve the departmental goals and objectives.
- Build meaningful relationships ensuring effective communications between line manager, supervisors and colleagues that are involved in the full end to end process within the warehouse operations.
Experience Desired
- Experience in a similar role – preferably in a manufacturing/industrial setting with a good understanding of despatch & warehouse organisation.
- Ability to work under pressure and respond to regularly changing demands.
- Competent IT Skills with the ability to adapt to new systems to support improving efficiency within processes.
- Excellent organisational skills
Key Competencies Required
Role Model
- Being an exemplary role model and taking the lead in promoting and living our values
- Establishes norms of behaviour (from the shadow he/she casts) for the team and takes appropriate actions if they are broken.
Develop Yourself
- Invests in Personal Development
- Is self-aware and authentic.
- Is open to feedback.
Develop your People
- Develops, empowers, and motivates teams and individuals.
- Drives employee engagement.
Provides Direction:
- Translates strategy, creating a positive vision.
- Inspires while managing change.
Drives for results:
- Delivers against targets in a way which is fast, agile and in line with our company values.
Communication
- Clear, concise, consistent and relevant for individual situations and understands, manages, and clarifies expectations.
Key relationships
- Warehouse Operations Manager
- Warehouse and Production Supervisors
- Team leaders
- Shipping coordinators
- Scheduling Operations Manager
- Master Scheduler
- Laboratory Team Leaders, Supervisors and Manager
Benefits
- Scottish Leather Group Pension Plan
- Holiday entitlement package (additional days granted for long service)
- Employee Assistance Programs (EAP): Work-related support & counselling
- Cycle to work scheme
- Access to a network of fully trained internal coaches & mentors to support career development.
- Additional training and development opportunities including SCQF qualifications, secondments, and external training.
- Access to SLG & Me Benefits & Wellbeing Portal: A range of discounts across various retailers and health & wellbeing support.
- Dedicated network of Mental Health first Aiders.
- Employee voice: opinion surveys to enhance our workplace culture.
- Employee recognition platform.
- Group Life Assurance plan
We are now an SCQF inclusive recruiter to support and develop diversity, equality and inclusion in our organisation to create a talent diverse workplace that embraces individuality. For further information visit https://scqf.org.uk/about-the-framework/
If you require further assistance to attend and/or participate in an interview, please contact the HR Recruitment Team – careers@scottishleathergroup.com